United Support

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Providing Customer Satisfaction while maintaining and exceeding your business growth

What Will You Gain?

Embark on a journey of scaling with our comprehensive Customer Support Service.

Discover the secrets of successful customer retention and enhance your business.

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Set Clear Objectives and Goals

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Retain your e-commerce customers

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Establish Strong Call-to-Actions

What We Do!

Explore the core concepts and techniques of our customer support service.

Each concept is designed to equip you with essential skills for business growth.

General Profit Retention

By focusing our skills on handling the customers negative feedback, we turn those negatives into positive experience!

Advanced Consulting Services

Not just regular customer service, we provide quality feedback based on your project data.

Expert Support Solutions

Beyond ordinary assistance, we deliver tailored insights to elevate your project's success.

Who We Are!

United Support is a professional customer support service company based in Belgrade.

We're dedicated to delivering exceptional support solutions tailored to your needs with a team you can trust.

  • Customer Support Service
  • Client Retention
  • Dispute Resolution
  • Product Feedback
  • Complete Backend Project Management

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Happy Customers

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Issues Solved

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Disputes Resolved

United Support is probably one of the best Customer Support Service on e-commerce in the industry.

Contact us!

Our Prices!

We are with you every step of the scale.

The Team

CSS Agent

€600

  • 1x Customer Support Agent
  • up to 150 emails per shift
  • Refund Documentation
  • Get Started

    Outreach Expert

    €800

  • 1x Outreach Expert
  • Klarna Outreach Satisfaction
  • Order Funds Retention
  • Get Started

    Dispute Specialist

    €1000

  • 1x Dispute Specialist
  • Paypal/Klarna/Shopify Overview
  • Order Funds Retention
  • Get Started

    Team Leader

    €1200

  • 1x Team Leader
  • 10 agents supervised per shift
  • Complete backend monitoring
  • Get Started

    The Packages

    Starter Kit

    €1500

  • 1x Customer Support Agent
  • 1x Dispute Specialist
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  • Up to 150 Emails Completed per day
  • Full Refund Documentation
  • Disputes answered
  • Paypal Dispute Rate bellow 1.5%
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  • Get Started

    Growth Pack

    €3500

  • 3x Customer Support Agents
  • 1x Dispute Specialist
  • 1x Outreach Expert
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  • Up to 450 Emails Completed per day
  • Full Refund Documentation
  • Disputes answered
  • Paypal Dispute Rate bellow 1.5%
  • Klarna Outreach
  • Safer Klarna Payment Processor
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  • Get Started

    Expert Essentials

    €7500

  • 8x Customer Support Agents
  • 1x Dispute Specialist
  • 1x Outreach Expert
  • 1x Team Leader
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  • Up to 1200 Emails Completed per day
  • Full Refund Documentation
  • Disputes answered
  • Paypal Dispute Rate bellow 1.5%
  • Klarna Outreach
  • Safer Klarna Payment Processor
  • Fullscale backend management
  • Get Started

    CUSTOM OFFER

    Feel free to contact us for any custom requests that will be tailored to your needs.

    Get Started

    Our Clients Reviews

    Jose D.
    ★★★★★

    Great service and friendly staff!

    Jose D avatar
    Josephina S.
    ★★★★★

    I no longer have to worry about backend service!

    Josephina S avatar
    John T.
    ★★★★★

    Amazing experience! Excellent customer support service, couldn't recommend better team.

    John T avatar
    Veronika K.
    ★★★★★

    Paypal and Klarna are performing perfectly as agreed!

    Veronika K avatar
    William P.
    ★★★★☆

    The backend quality is outstanding, but setting up the team took a bit longer than expected.

    William P avatar
    Daniel F.
    ★★★★★

    Oceanpayment disputes are handled very good.

    Daniel F avatar
    René C.
    ★★★★★

    I now know which product is a clear winner!

    Rene C Avatar